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Hotel · Jerusalem · Jerusalem District

Prima Palace Hotel

A 3-star stay in central Jerusalem, praised for its location, breakfast, and comfortable rooms.

  • Central location near tram stop
  • Generous kosher breakfast buffet
  • Clean, comfortable rooms with air conditioning
8.4 Great 432 reviews Booking.com 8.4 · 432 reviews

About

Prima Palace Hotel

Prima Palace Hotel sits on Pines Street in central Jerusalem, close to the light rail and within walking distance of the Geula and Mea Shearim neighborhoods. The hotel offers 76 rooms, many with city views, and a terrace for guests to enjoy.

Rooms are equipped with air conditioning, heating, flat-screen TVs, and tea and coffee facilities. The hotel provides a range of amenities including free Wi-Fi, parking, a 24-hour reception, and facilities for disabled guests. A kosher breakfast buffet is served each morning, and the on-site dining receives frequent praise.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central, quiet location — Guests repeatedly mention the hotel's convenient position near the tram and within walking distance of key neighborhoods, despite being in the heart of the city.
  • Plentiful kosher breakfast — The breakfast buffet is a highlight, with a wide variety and fresh options that guests appreciate each morning.
  • Comfortable, clean rooms — Guests find the rooms tidy and comfortable, with effective air conditioning and amenities like flat-screen TVs and desks.

Worth weighing

3 to weigh
  • Dining can disappoint — While breakfast earns praise, some guests found other meals lacking, and one mentioned the food as a letdown.
  • Possible value concerns — A few guests feel the price doesn't match the experience, especially for those booking last-minute or during peak times.
  • Inconsistent Wi-Fi — While the hotel advertises Wi-Fi, one guest noted it wasn't free, possibly referring to a charge or limited access.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

New Superior Room

  • 2 Single beds
  • Heating
  • Air conditioning

New Deluxe Room

  • 2 Single beds

Deluxe Twin Room

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Twin Room Balcony

  • 2 Single beds
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Superior Twin Room

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Bathtub
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Carpeted floor

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Babysitting/Child services
  • Children's buffet
  • Special diet menus

Outdoor & Views

  • Terrace
  • Garden furniture

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 432 reviews

Guest-rated 8.4/10 from 432 reviews

Booking.com · 8.4 · 432 reviews
8.4Verified guest

“The staff were attentive and helpful throughout my stay.”

8.4Verified guest

“The room was cool and functional, with a balcony. The electronic key card, work desk, and flat-screen TV were convenient. The location in the city centre was very handy.”

8.4Verified guest

“No complaints – a really great stay. Pleasant, fairly clean, and good value. The room was functional and cool, with a sofa, balcony, and Wi-Fi. The location was marvellous, an easy walk to the Wolfson Museum. The food was yummy and delicious, and the service was fantastic.”

8.4Verified guest

“I loved the generous buffet breakfast – such a huge spread with a variety of options. And the bed was unbelievably plush, like being wrapped in clouds. It felt wonderful, especially after a long day.”

8.4Verified guest

“There was nothing I liked about the hotel; it's overpriced and not worth the money I paid.”

8.4Verified guest

“The staff were very friendly. Hotel parking is available, and the connection to public transport is very good. The hotel is very central but also quiet. I would book there again anytime.”

04 — Location

Getting around Jerusalem

The property sits in Jerusalem.

Geula & Mea Shearim: The hotel is close to these neighborhoods, known for their historic and religious significance, offering a glimpse into traditional Jerusalem life.

Old City & Western Wall: The Western Wall is approximately 2 km away, and the area is accessible by tram or a pleasant walk, though a bit longer on foot.

Transport: A tram stop is nearby, providing convenient connections to other parts of the city, and the hotel also offers parking.

2A Pines Street, Jerusalem, Jerusalem District, 9128002, Israel

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
64 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, the hotel offers parking for guests.

Are pets allowed?

No, pets are not allowed at Prima Palace Hotel.

Does the hotel have facilities for disabled guests?

Yes, the hotel has wheelchair access, rooms and facilities for disabled guests, and adapted bathrooms and toilets.

Is breakfast included?

The hotel offers a kosher breakfast buffet, and while it may be included in some rates, it's best to confirm with the hotel when booking.

The bottom line

Prima Palace Hotel offers a dependable, comfortable base for exploring Jerusalem, with a prime location and a breakfast that guests love. While there are occasional hiccups with value and dining, the overall experience is positive for most travelers.

8.4A solid choice for those prioritizing location and breakfast.

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